FAQs
If you see the error message “You are running out of disk space” (Windows) or "Your startup disk is almost full” (Mac), then your computer is low on hard drive space. Note: If you see an error message that says “Your Dropbox is full”, then your Dropbox account is out of storage space, not your hard drive.
How do I watch movies on Dropbox? ›
How to play video or audio files
- Log in to dropbox.com.
- Click All files in the left sidebar. You can also click ">" (right arrow) next to Folders in the left sidebar to locate your file.
- Click the name of an audio or video file to view a preview. Learn more about how to preview files. ...
- Click the preview to play it.
Why won't Dropbox play my videos? ›
If a video or audio file won't play on dropbox.com or the Dropbox mobile app, it may be in a file format that Dropbox can't preview. Learn about supported file types that can preview in Dropbox.
Why are my videos not uploading to Dropbox? ›
There is a limit on the Bandwidth for uploading. The filename of video is not correct. Video file size is larger than the available cloud storage in your Dropbox account. Too much caches data in the Dropbox app.
How do I clear Dropbox to free up space? ›
Log in to dropbox.com. Hover over the file or folder and click the "…" (ellipsis). Click Delete. Click Delete again to confirm.
What happens when Dropbox storage is full? ›
If you're a Dropbox Basic user and go over your storage quota, you may be subject to data deletion. You'll receive notifications about the deletion of your most recent data to make room within your plan limit.
How do I download movies from Dropbox? ›
How to download a single file or folder from Dropbox
- Log in to dropbox.com.
- Hover over the file or folder you'd like to download. ...
- Click the checkbox next to the file or folder you'd like to download.
- Click Download.
Can you watch videos on Dropbox without downloading? ›
In Dropbox, you can enjoy document, photo, and video previews even without a download.
Can I put movies on Dropbox? ›
There is a 2 TB size limit for sending long video files you upload through the desktop app or mobile apps. However, files uploaded through your web browser to dropbox.com can support a maximum file size of 50 GB.
Do you need a Dropbox account to view videos? ›
You can share files with anyone, including people without Dropbox accounts, by sharing a link to any file or folder. If you share a link to a file with someone who doesn't have a Dropbox account, they won't need to create a Dropbox account to open and preview that file.
The app needs to restart—if an error has caused the app to stop syncing, closing the app and reopening it may resolve the issue. The app should be reinstalled—there may be an issue with your installation of the Dropbox desktop app, uninstall and reinstall the app to see if it resolves the error.
What is better than Dropbox? ›
Google Drive is the free cloud storage service from Google and is the best alternative to Dropbox. It provides 1 TB of storage space for free and comes with 15 GB of additional free storage space every month. It also comes with automatic photo backup and a powerful search feature that lets you find your files easily.
Does Dropbox automatically upload videos? ›
When you plug a camera or mobile device into a computer with the Dropbox desktop app installed, you'll see a prompt asking if you'd like to enable uploads for that device. Once you accept, that device will automatically upload your camera roll each time the device is plugged in to that computer.
Is Dropbox good for sharing videos? ›
Share videos via cloud storage
Of course, with editor access, you can still download a copy from cloud storage when you need to. Dropbox cloud storage makes this easy, thanks to features like: Link sharing—simply paste a link to the video in the group chat and everyone can watch in full resolution!
Does Dropbox have a space limit? ›
The storage space capacity in gigabytes for each of our plans is: Dropbox Basic: 2 GB. Dropbox Plus: 2 TB (2,000 GB)
How do I increase Dropbox space for free? ›
How to increase Dropbox storage space for free. To earn free storage space, you can complete the Dropbox getting started checklist or refer your friends, family, and coworkers. Note: Sharing a folder doesn't count as a referral.
Why do I keep getting messages that my Dropbox is full? ›
Chances are that you saved multiple copies of the Dropbox files by accident, which takes up a lot of Dropbox storage so your Dropbox stopped syncing. Sometimes, you might still get the Dropbox full after deleting files because Dropbox needs a while to update the Dropbox cloud space to the correct used space.
How do I bypass Dropbox limit? ›
Make another Dropbox account and share folders with it
Simply create a second Dropbox account, and share a few folders over to that new account. You now have three more devices worth of syncing to play with. It's not ideal, sure, but it works if you just need to sync a few folders over to a couple of extra devices.